1 month ago

Senior Social Media Manager at MURAL

70% 40 hours / week United States (Remote)
Flexible working hours
Employee training program
Unlimited paid holidays

As the Senior Social Media Manager at MURAL, you will serve as the company’s public-facing humble expert, playful visionary, brand advocate, and community catalyst. You’ll engage with and develop the growing, global community of visual thinkers, remote workers, facilitators, educators, and more. Deftly able to translate from company narrative to strategic, tactical execution, you will not only help tell our story, you’ll develop it through conducting a social symphony within the MURAL community.

Both content manager and strategist, you’re a maverick who knows the ins and outs, whys and hows of storytelling on social media. As such, you will work strategically and cross-functionally, ready to direct and coordinate activities for critical stakeholders across MURAL, as well as with community stakeholders at large.

You know what to do and why you’re doing it, needing minimal direction while welcoming feedback. You exude confidence with a refreshingly low-ego. You are focused on getting the job done with excellence.

In this role, you will:

  • Develop a cross-channel strategy for social media that translate top-level company narrative into day-to-day social content — as deftly executed across Twitter, LinkedIn, Facebook, and Instagram
  • Create engaging, high-quality, and on-brand social content activated at the right time and on the right channel
  • Be playful and relatable — this is not a job for an introvert — letting your personality shine through words, visuals, and video
  • Have a strong bias to action and own the art of solving problems
  • Focus! Your efforts clearly map back to team and company objectives
  • Efficiently know how to reply, engage, and direct social traffic, as necessary
  • Manage a social media content calendar to coordinate activities internally
  • Monitor social channels for important signals of community interests and concerns, alerting others within MURAL, as needed (e.g. through social listening and reputation management)
  • Establish a cadence of reporting and measurement that informs decisions/strategy
  • Ensure brand consistency in copy through tone, voice, and terminology
  • Help the MURAL team understand the social strategy so they can, in turn, support social strategies through their own efforts


This is not an entry-level position. The top candidate will have the following skills and experience:

  • 8+ years of experience in social media management and strategy at a high-growth SaaS company
  • You are not only comfortable in front of the camera, it’s where you belong! You are ready to be a face of MURAL and are comfortable creating ad hoc visual content
  • Exceptionally collaborative and communicative, confidently engaging with not only your team and stakeholders across the company, but with customers and thought leaders online
  • Demonstrated ability to see both “map and territory,” shifting seamlessly between strategic thinking and tactical execution
  • Expert at cross-functional project management
  • Excellent writing and visual content creation skills
  • Ability to work independently from a remote location

Ideally you will have:

  • Experience with marketing analytics
  • Experience with graphic design
  • Experience in SaaS marketing
  • Experience in design thinking, Agile, and other methodologies
  • Built a following for a notable SaaS brand


In addition to being part of our quest to help people empower their imagination, we offer:

  • Ability to work remotely (whenever and wherever!)
  • Flexible working hours
  • Take-what-you need leave policies with minimum 15 days of PTO
  • Health, Dental and Vision Insurance
  • A phenomenal learning environment for your development
  • Annual company retreat to bond, learn, and celebrate!